Shipping policy

Shipping Policy

We strive to ensure that your C&G Coffee orders arrive promptly and in excellent condition. Below are our shipping policies for domestic and international orders.

Domestic Shipping (United States)

• We offer standard and expedited shipping options at checkout.

• Standard shipping typically takes 3-7 business days, depending on your location.

• Expedited shipping options (such as 2-day or overnight delivery) are available at an additional cost.

• Orders are processed within 1-3 business days (excluding weekends and holidays).

• Free shipping may be available for orders over a certain amount, as specified on our website.

International Shipping

• We ship internationally to select countries. Shipping rates and estimated delivery times will be calculated at checkout.

• International delivery times vary by destination but typically range from 7-21 business days.

• Customers are responsible for any customs duties, taxes, or import fees required by their country.

• We are not responsible for delays due to customs processing.

Order Tracking

• Once your order has shipped, you will receive a tracking number via email.

• Please allow up to 48 hours for tracking updates to appear in the carrier’s system.

Shipping Issues

• We are not responsible for incorrect shipping addresses provided by the customer.

• If your package is lost or delayed, please contact the carrier first, then reach out to us for assistance.

• If a package is returned due to an incorrect address, reshipping fees may apply.

If you have any questions about our shipping policy, please contact us at cano@caffeineandgreenroasting.com